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Cookie Policy

Last updated: August 4, 2024

1. What Are Cookies?

Cookies are small text files that are stored on your computer or mobile device when you visit a website. They are widely used to make websites work more efficiently and provide information to website owners about how users interact with their sites.

2. How We Use Cookies

Dishobans Travel uses cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and provide personalized content. We use cookies for the following purposes:

  • Essential website functionality
  • Remembering your preferences and settings
  • Analyzing website usage and performance
  • Providing personalized content and recommendations
  • Marketing and advertising optimization
  • Security and fraud prevention

3. Types of Cookies We Use

3.1 Essential Cookies

These cookies are necessary for the website to function properly and cannot be disabled. They include:

  • Session cookies: Enable basic website functionality and user authentication
  • Security cookies: Protect against fraud and maintain website security
  • Cookie consent cookies: Remember your cookie preferences

3.2 Performance and Analytics Cookies

These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously:

  • Google Analytics: Tracks website usage, page views, and user behavior
  • Performance monitoring: Monitors website speed and functionality
  • Error tracking: Identifies and resolves technical issues

3.3 Functional Cookies

These cookies enable enhanced functionality and personalization:

  • Preference cookies: Remember your language and region settings
  • Customization cookies: Store your website preferences
  • Social media cookies: Enable social sharing functionality

3.4 Marketing and Advertising Cookies

These cookies are used to deliver relevant advertisements and track marketing campaign effectiveness:

  • Targeting cookies: Show personalized ads based on your interests
  • Retargeting cookies: Display relevant ads on other websites
  • Conversion tracking: Measure the success of marketing campaigns

4. Third-Party Cookies

We may allow third-party companies to set cookies on our website for the following purposes:

4.1 Analytics Services

  • Google Analytics: Website traffic and user behavior analysis
  • Hotjar: User experience and heatmap analysis

4.2 Social Media Platforms

  • Facebook: Social sharing and advertising
  • Instagram: Content integration and sharing
  • Twitter: Social media integration
  • LinkedIn: Professional networking features

4.3 Advertising Networks

  • Google Ads: Targeted advertising and remarketing
  • Facebook Ads: Social media advertising

5. Cookie Duration

Cookies are classified by their duration:

5.1 Session Cookies

These cookies are temporary and are deleted when you close your browser. They are used for essential website functionality during your visit.

5.2 Persistent Cookies

These cookies remain on your device for a specified period or until you delete them. Duration varies by cookie type:

  • Preference cookies: Up to 1 year
  • Analytics cookies: Up to 2 years
  • Marketing cookies: Up to 1 year
  • Social media cookies: Varies by platform

6. Managing Your Cookie Preferences

6.1 Cookie Consent Tool

When you first visit our website, you'll see a cookie banner allowing you to:

  • Accept all cookies
  • Accept only necessary cookies
  • Customize your cookie preferences

You can change your preferences at any time by clicking the "Cookie Settings" link in our website footer.

6.2 Browser Settings

You can control cookies through your browser settings:

  • Chrome: Settings > Privacy and security > Cookies and other site data
  • Firefox: Options > Privacy & Security > Cookies and Site Data
  • Safari: Preferences > Privacy > Cookies and website data
  • Edge: Settings > Cookies and site permissions

6.3 Mobile Devices

For mobile browsers, cookie settings are typically found in the browser's privacy or security settings menu.

7. Impact of Disabling Cookies

Disabling certain cookies may affect your website experience:

7.1 Essential Cookies

Cannot be disabled as they are necessary for basic website functionality. Blocking these may prevent:

  • Proper website navigation
  • Form submissions
  • Security features
  • Access to customer accounts

7.2 Analytics Cookies

Disabling these cookies will:

  • Prevent us from understanding website usage patterns
  • Limit our ability to improve website performance
  • Reduce our capacity to optimize user experience

7.3 Marketing Cookies

Disabling these cookies will:

  • Result in less relevant advertising
  • Prevent personalized content delivery
  • Limit our ability to measure marketing effectiveness

8. International Transfers

Some of our third-party cookie providers may be located outside Australia. When you consent to cookies, you agree to the transfer of your data to these countries, which may have different data protection laws.

9. Updates to This Cookie Policy

We may update this Cookie Policy periodically to reflect changes in our practices or applicable laws. We will notify you of significant changes by:

  • Updating the "Last updated" date at the top of this policy
  • Displaying a notification on our website
  • Requesting renewed consent where required by law

10. Contact Information

If you have questions about our use of cookies or this Cookie Policy, please contact us:

Dishobans Travel
Level 12, 123 Collins Street
Melbourne, VIC 3000
Australia

Email: [email protected]
Phone: +61 3 3400 4419

11. Opt-Out Links

You can opt out of specific third-party cookies using these links:

  • Google Analytics Opt-out
  • Facebook Ad Preferences
  • Google Ad Settings
  • Your Online Choices (Australia)

12. Cookie List

Below is a detailed list of cookies used on our website:

Essential Cookies

Cookie Name Purpose Duration
session_id Maintains user session Session
cookie_consent Stores cookie preferences 1 year
csrf_token Security protection Session

Analytics Cookies

Cookie Name Purpose Duration
_ga Google Analytics user identification 2 years
_gid Google Analytics session identification 24 hours
_gat Google Analytics throttling 1 minute

This Cookie Policy is designed to help you understand how cookies enhance your browsing experience while respecting your privacy choices. By continuing to use our website, you agree to our use of cookies in accordance with this policy and your selected preferences.

Dishobans Travel

Your trusted travel partner for unforgettable journeys across Australia and around the world.

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